COVID-19 Update: The Information Service is operating a signposting service ONLY to the homeless and vulnerable, and the handing out of recycling containments. We will not be able to take any payments or paperwork. Information Services are available via telephone: 0300 1234 111 and the Cornwall Council website. 

Citizens Advice

Citizens Advice are no longer in operation from Newquay Library. Please contact them direct for information:
Text ADVICE to 78866 or for debt issues text DEBT to 78866. We’ll call you back within 48 hours (excluding weekends).
Call us on 03444-111444 Mondays to Fridays from 10am to 4pm. For debt issues call 01752-850488 on Fridays and Mondays (calls charged at your normal rate).
You can find the latest up-to-date information on a wide range of subjects such as debt, benefits, income, housing, rent and employment at www.citizensadvice.org.uk

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Our Information Services bring information on Council services closer to where you live, including information on library services, housing, benefits, council tax, disabled parking badges and refuse and recycling.

We can offer advice on how to get information about applying for Council services online. Information Services have free internet access to the Council’s website and other public service websites.

Please note that whilst the Information Service is closed on Saturday, the Library is open. Please see Library opening hours for more information. Unfortunately, it will not be possible to handle any Information Service queries or requests on Saturdays.